WTF? I rarely use my Windows Live account. Today I tried to login but couldn’t remember my user ID or my password. Tried a couple of things but they didn’t work. So I went into the “reset your password” option. They give you two options – answer some questions about your location and your “secret question” or we’ll send you an email. As I can’t remember my bloody Hotmail password, the latter option is obviously no use, so I went for the first option – however, as you can see in the screenshot, that option is actually “temporarily unavailable” because i got my password wrong on the previous screen! No shit Sherlock! What kind of morons came up with this system?