Dear Melbourne IT Leadership Group

Dear Melbourne IT Leadership Group,

I would like to send my sincere commendations to a member of your hosting support team by the name of “Sank”.

In the last week, I have been screwed around ROYALLY by several of your staff. Sank was the only one who seems to know what he’s doing.

On 30 November, I received an email regarding one of our domain names ‘’. The email advised “The following account has been deleted and is no longer accessible.” This is, I might add, a completely useless email. It tells me nothing about the situation. So I rang your support line and spoke to a gent (whose name I unfortunately didn’t write down) who advised me that our domain name was registered through to 2019 and that this email was only regarding our hosting service. I asked if allowing this hosting service to expire would affect our MX records on the domain, as they were pointing to Google Apps. He assured me that letting the hosting expire would not affect our MX records in any way. So we let it expire.

A week later, our email for this domain (which we use to run several businesses I might add) stopped working.

So I rang again last night (8 Dec) and spoke with someone else who told me the same thing as the gent on 30 Nov. I explained that our email had stopped working but he assured me it had nothing to do with the MelbourneIT side of our service.

After scratching my head for another 15 minutes, I rang back AGAIN and this time spoke with a gent called “Niz” who explained that everything I’d told had been incorrect and that I did, in fact, need your hosting service to re-direct our MX records to Google Apps. He offered to set up this service for me – at a cost of $219 p.a.! I asked him if there wasn’t another way to change the MX records – after all, every other domain name registration service we use has this functionality built into the domain service – but he assured me that there was no other option. So I agreed to proceed with setting up the new hosting service. He sent me an email with the new login for the service a few minutes later. However when I tried to login to the DNS section, I was asked for the login a second time but it wouldn’t work.

So I rang your support line for the THIRD time that day and spoke to a young lady who assured me that the DNS login was the same as the Hosting login and worked on her side. She advised me to send an email to the support department with the details of the MX records we needed changed and that they would do it for us. This was about 6pm Brisbane time last night.

This morning, around 9am Brisbane time, I rang Niz again to see if the MX records had been changed. He put me through to Sank.

Sank advised me that what Niz told me about needing the Hosting service was INCORRECT. He said there is a way to change the MX records on the backend of the domain. He then proceeded to walk me through how to set it up. He then put me back through to Niz to cancel the hosting service.

SO……. it took me FOUR calls to your technical support department before I actually got hold of someone who knew what they were talking about.

What kind of operation are you running in there?

The No Illusions Podcast #43 – Operation Ajax

Why do the Iranian people distrust the United States? Because they “hate our freedoms”, as Bush said about Al Qaida? Or do they have genuine reasons?

How many of us know the history of America and England’s involvement in the illegal and covert overthrow of the democratically elected government of Iran in 1953?

My guests today are Daniel Burwen & Ash Aiwase, two of the guys behind Operation Ajax, one of the most exciting apps I’ve seen developed for the iPad so far.

Check out the trailer:

Operation Ajax Trailer

I chatted with Daniel and Ash recently about how Operation Ajax came about and how the iPad can make a dent in the Universe.

You can hear No Illusions on Stitcher SmartRadioStitcher allows you to listen to your favorite shows directly from your iPhone, Android Phone,  BlackBerry  or Palm phones

On-demand and on the go!

Dont have Stitcher? Download it for free today at or in the app stores.  Stitcher SmartRadio- The Smarter Way to listen to radio.


No Illusions Podcast #42 – Nikola Danaylov on The Singularity

My guest today is Nikola Danaylov (who also goes by the pseudonym Socrates), host of The Singularity 1 on 1 Podcast and and

He was born in Bulgaria, but moved to Toronto in 1998 where he obtained degrees in Political Science, Philosophy and Economics. About 18 months ago he started the Singularity 1 on 1 podcast and since then has interviewed major big brains, from Kurzweil and Vinge to Wolfram and Stross.

You can hear No Illusions on Stitcher SmartRadioStitcher allows you to listen to your favorite shows directly from your iPhone, Android Phone,  BlackBerry  or Palm phones

On-demand and on the go!

Dont have Stitcher? Download it for free today at or in the app stores.  Stitcher SmartRadio- The Smarter Way to listen to radio.

U.S. Senate Backs Indefinite Detention of American Citizens

Just in case you were wondering what happened with that bill before the U.S. Senate that I mentioned in last week’s show? Well… it passed.

Via the World Socialist Web Site:

The US Senate voted Thursday night to approve a military funding bill that codifies into law the criminal state practices begun under Bush — and continued under Obama — in the name of the “global war on terror.”

It explicitly authorizes the military’s indefinite detention without trial of American citizens and mandates that all non-citizens charged as terrorists—including those arrested on US soil—be detained indefinitely by the military rather than brought to trial in a civilian court.

The legislation was part of the National Defense Authorization Act, which provides $662 billion to finance the US military machine and its multiple wars abroad. The act passed the Democratic-controlled body by an overwhelming margin of 93 to 7, underscoring once again that there exists no serious constituency for the defense of democratic rights within any section of the American ruling elite or its two big business parties.

Thrown out by this legislation is the right guaranteed under the Sixth Amendment to the Constitution for all those accused of a criminal offense to a “speedy and public trial, by an impartial jury,” and the core provision of the Fifth Amendment declaring that no person shall be deprived of liberty “without due process of law.” It legalizes the abrogation in practice over the past decade of the bedrock principle of habeas corpus, which requires that the state bring a detained individual before an independent court and show just cause for imprisonment.

Read More: World Socialist Web Site

Here’s an interesting sidenote. When I searched for the NDAA in Google News, I was flat out finding a link to the legislation on many large news sites.

Taking Video Of Police Illegal In 12 U.S. States

Here’s what Trotsky said about the rise of Fascism. 

At the moment that the “normal” police and military resources of the bourgeois dictatorship, together with their parliamentary screens, no longer suffice to hold society in a state of equilibrium — the turn of the fascist regime arrives. Through the fascist agency, capitalism sets in motion the masses of the crazed petty bourgeoisie and the bands of declassed and demoralized lumpenproletariat — all the countless human beings whom finance capital itself has brought to desperation and frenzy.

From fascism the bourgeoisie demands a thorough job; once it has resorted to methods of civil war, it insists on having peace for a period of years. And the fascist agency, by utilizing the petty bourgeoisie as a battering ram, by overwhelming all obstacles in its path, does a thorough job. After fascism is victorious, finance capital directly and immediately gathers into its hands, as in a vise of steel, all the organs and institutions of sovereignty, the executive administrative, and educational powers of the state: the entire state apparatus together with the army, the municipalities, the universities, the schools, the press, the trade unions, and the co-operatives. When a state turns fascist, it does not mean only that the forms and methods of government are changed in accordance the patterns set by Mussolini — the changes in this sphere ultimately play a minor role — but it means first of all for the most part that the workers’ organizations are annihilated; that the proletariat is reduced to an amorphous state; and that a system of administration is created which penetrates deeply into the masses and which serves to frustrate the independent crystallization of the proletariat. Therein precisely is the gist of fascism….



Sound familiar?