by cameron | Jun 30, 2008 | Gloria Jeans, Hillsong, Melbourne, Mercy Ministries, Podcast
My guests tonight are a couple from Melbourne who we’ll call “Bazza” and “Shazza”. For the last five years they were franchisees with Gloria Jean’s Coffee. They’ve come on to discuss their experience.

As regular readers will know, I’ve been taking an interest in Gloria Jean’s over the last few years (read earlier posts here), especially in the relationship between Gloria Jean’s Coffee, Hillsong Church and Mercy Ministries.
As you might be aware, there have been allegations over the last six months that Mercy Ministries has been treating it’s clients (mostly “troubled” young women) with techniques including exorcisms and prayer readings.
Even Gloria Jean’s Global Marketing Manager has commented on the blog in an attempt to provide their side of the story.
So I was pleased when Bazza and Shazza agreed to come on to share an insider’s story.
The G’Day World theme music:
Conquest
“Secrets of Life” (mp3)
from “End of Days”
(Dark Star Records)
More On This Album

If you’re wondering what the opening quotes are from on today’s show, it’s the opening lines from Rimbaud’s “A Season In Hell”.
by cameron | Jun 29, 2008 | Melbourne, Uncategorized
An interesting story… apparently “great apes” – that is, all non-human members of the biological family Hominidae which includes chimpanzees, gorillas, and orangutans – are soon to get full human rights in Spain.
They won’t be able to be kept captive, used in experiments for in television commercials. This outcome is the work of The Great Ape Project, which was co-founded by Peter Singer, a Melbourne-born philosopher who is currently the Ira W. DeCamp Professor of Bioethics at Princeton University.
But why stop at hominids?
I’m sure Singer would like to see all animals share the same rights as humans but hominids is the low-hanging fruit. They share so much DNA with us that it’s easy to make the case that they should enjoy the same rights.
Personally I’d like to see similar laws in Australia and I’d also like to see them extended to all mammals.
Imagine a world where it was against the law to put a cow or a sheep or a kangaroo behind a fence or in a cage, let alone kill them for food.
We’d be forced to re-think our entire relationship with other species. We’d be forced to re-think our entire way of life.
Back to Spain… amazing to think that the country that only abolished the Inquisition less than 200 years ago has now legalized gay marriage and is about to give full human rights to apes and chimps. Any Spanish folks out there? I’d love to know what you think about how Spain is leading the world on these issues.
by cameron | Apr 4, 2008 | Melbourne, Uncategorized
I’ve had a HELL of a week. The day I was leaving Melbourne I discovered TPN was having major technical issues and it’s just been one thing after another this week. Database errors, sites hacked, you name it. And as TPN is still between proper IT support, it’s KILLING me. I’ve been trying to sign a deal with a Melbourne-based IT company since the beginning of December and it’s just dragging on and on and on.
And TPG are dicking around with the setup of my broadband here. I filled out their online order form on Monday morning this week and today they tell me it’ll be 3 – 5 working days…. from today. So that’s the end of next week.
WHAT TAKES SO LONG????
TPG isn’t very popular with the folks on Twitter. Their PR people should pay attention.
What made me laugh most was on Monday when the guy from Telstra had to come to my house… TO MY HOUSE… WHERE MY WIFE SLEEPS… WHERE MY CHILDREN PLAY WITH THEIR TOYS… TO MY HOUSE…. (a little Godfather Part Two reference there, couldn’t resist)… to connect my phone line. I watched as this guy knelt down in front of my house, opened up a manhole, and TWISTED TWO WIRES TOGETHER. It’s 2008! WHAT THE HELL?!? I asked him “why do you have to come all the way here to connect my phone, can’t they just push a button on a computer somewhere?”
He replied “well they do that but someone needs to make the physical connection.”
“But”, I asked, perplexed, “the last tenants had a phone with Telstra, can’t you just say “oh ok now THIS person has the phone at that address?”
Apparently not. What the HELL Telstra? This is the level of sophistication of your network in 2008? A guy twisting two wires together? We’re all screwed.
Ah well. Here’s a link to an article I wrote months ago (that’s my excuse if it’s woefully out of date) which has just been printed on some dead trees for Fast Thinking magazine. Hope you like it. WARNING: THIS ARTICLE CONTAINS SOME BITCHIN’ ALLITERATION AND REFERENCES TO SUPERMAN.
Link.
by cameron | Mar 31, 2008 | Brisbane, Melbourne, Uncategorized

It’s a tough life but somebody has to do it.
Seriously though – the trip was great, the boys and I had lots of fun stopping off at Parkes Observatory, going to a planetarium at Coonabarabran to see Saturn through a telescope, checking out the radio telescope array at Narrabri, etc. We saw emus and kangaroos in their natural habitat. It made me remember how much I enjoy the Australian countryside. Twenty years in Melbourne can make you forget how beautiful the colours are out in the country, the blonde grasses, the red soil in the sunset, etc. Check out the photos.
The house in Brisbane is great, although there doesn’t seem to be a decent cafe within several suburbs, but the kids are loving the pool (they are in there as I write this), so all’s well.
If you haven’t already, I highly recommend you listen to The Productivity Show #35 – Tim Ferriss “The 4 Hour Work Week”. It’s a couple of months old but I just got around to listening to it on the way up here. TPN’s Tony Goodson had a great chat with Ferriss about living life NOW, not when you are 65. Our society has things pretty screwed up. We get taught to spend the best years of our lives working in jobs we don’t like, for people we don’t like, to make enough money to buy things we don’t need, to impress people who don’t matter or just to fill the holes in our psyche which are created by the fact that we’re spending all this time doing unimportant things in the first place. It’s all screwed up but you can change it if you want.
Which brings me back to sitting by the pool on a Monday morning….
by cameron | Mar 26, 2008 | Brisbane, Melbourne
well… here we are. It’s 26/03/08, 5.14pm, I’m in my sister’s apartment in Melbourne, it’s a cold rainy afternoon outside and this is my last day as a Melburnite. At 7am tomorrow, the boys and I start a three-day drive to Brisbane via Narrandera, Dubbo Narrabri and Goondiwindi.
So as I gaze out over Melbourne’s dark skyline, I think it’s time to reflect on my almost-exactly twenty years in Melbourne…. a kind of private catharsis to help deal with the grab-bag of emotions I’m feeling as I depart.
I arrived in Melbourne sometime in January 1988. I was 17 and two months old. I came from a small country town, public school education, grew up so far below the poverty line that we could just see it with a telescope. I had all of my possessions with me – an Ibanez-ripoff “Flying V” guitar, a suitcase of clothes, and about $200 saved up from picking & packing eggplant over summer on my girlfriend Miranda’s father’s farm. I had finished Year 12 only a month earlier, graduated in the top quarter percentile in Queensland for that year (a TE score of 925) and deferred my course of marine biology at James Cook University to take a year out to explore what a big city looked like. I had never even been to Brisbane, outside of the occasional school orchestra trip, let alone a metropolis like Melbourne, so I was completely unaware what was in store for me.
My first flat was shared with two other people (Miranda’s brother Michael, 15 years old with a scholarship to the Tony Bartuccio Dance School, and one of his slightly-older female classmates) in Punt Road, South Yarra. My earliest memories involve wondering where one buys clothes hangars from and thinking the local 7-11 was a supermarket. I did my grocery shopping from there for a few weeks until I learned differently.
After a couple of weeks in Melbourne I realized I needed to get a job but I had NO IDEA how you did such a thing. Someone, somewhere, told me to get the Wednesday edition of The Age. I did that and started scanning through 50 pages of “EXPERIENCE REQUIRED” or “TERTIARY EDUCATION REQUIRED”. I persisted and finally scored a part-time job working evenings at a tele-sales center, trying to raise money for charity and stuff like that. I don’t remember how much it paid but it can’t have been much – I remember my food budget only allowed me to buy one bucket of KFC and a loaf of bread each week – that had to last me the entire week. I remember once being down to my last couple of dollars and eating a cheeseburger on Swanston Street very, VERY slowly, trying to make each mouthful last as long as possible, because I knew that burger was going to be the only meal I was having for a couple of days.
After a few weeks doing that, I somehow landed a full-time day job at the ANZ Bank, 35 Elizabeth St, in the settlements department. It was an entry level clerical job paying $12,000 pa. Moving paper from that tray to this tray, stamping it, putting in an envelope, answering the phone and pretending like I understood what the person on the other end was talking about. The only thing I remember is that my mother had always taught me that being enthusiastic was a key to success – that must have worked, because after three months at the ANZ I was head-hunted by one of my clients, CITIBANK. They said I had such a good attitude whenever they rang me that they wanted me on their team.
I vividly remember my interview at their offices at 35 Collins Street. The CEO of the group that was hiring me was Richard Simmons (not that one, the other one) and his 2IC was Rocky. I remember looking out over the Melbourne skyline at night for the first time and they asked me if I intended to stay in Melbourne or if I intended going back to Queensland. I lied and told them I loved Melbourne and intended to stay. In truth, I felt completely lost and was planning on going back to QLD and university as soon as possible. But they fell for my story and offered me the position. I remember my salary with them was $17,000. I loved that job. A small team, feisty people, who seemed good at their job (my version of WEST WING), and the CEO, Richard, was fair, funny, a nice guy. And they liked to drink – a LOT. I ended up drinking a lot there too. Lunchtimes, after work – they had a bar fridge in the office that was always stocked and Richard was happy to put his card down at the bar in the evenings. None of them seemed to have a family to go home to, so we would drink late most nights – on the company dime.
After a year of this, I decided I had a drinking problem. My dad George was an alcoholic and when I ended up having a series of blackouts, I realized I might have a problem as well. So I joined AA at age 18 and didn’t have another drink for 12 years. After a couple of months in AA, I realized it was going to be hard working at Citibank and not drinking, so I quit that job and started temping. Then I got a job at a building company, worked for a friend of mine, doing the accounts. They fired me. So I temped for a while at Ford Credit, chasing defaulted car loans, that kind of thing. Awful, awful work. Still earning shitty money.
Then I got it into my head that I needed to get a job in sales if I was going to make real money and get some control over my situation. I guess by this point, I’d been in Melbourne a few years and have given up on the idea of going back to Uni. Even though the money was shitty, it was still better than earning nothing. And I still didn’t know what I wanted to do as a career. So I got my first sales job in about 1993, working for a financial services company, selling “wealth management” packages. Well, trying to sell them. I sucked at it. But I got a car allowance, a mobile phone, I made a little more money, and I worked to my own schedule. I could not be in the office all day, out at meetings, and I loved the new sense of freedom.
After about a year there, that company closed down, and I got a job as a sales rep, sorry, “Business Development Manager” for a video production company, which was fun for a while, and another bump in salary came with it. I think by this stage I was about 24 and on a base of $40k. I did that for a couple of years until they fired me as well. But somehow I always had a talent for landing on my feet. No matter what happened, I always ended up in a better job making more money than I did before. Around this time (about 1995), I discovered the internet and bought my first PC. My first month on dial-up (28.8k) cost me $600, but I was hooked, so I decided I needed to get a job that would allow me to surf for free. And I did – at Ozemail. Again, I got a pay rise, I was 26, surfing the net for a living. My job was actually in sales but, again, I sucked at it.
After a couple of years there, somehow, I managed to get a job at Microsoft. And that changed my life. Six years at Microsoft, then I left and started TPN. These days, at 37, I feel like I’m just starting to get a handle on what I want to do with my life and how to get there. I feel like I’m in a very privileged position. I haven’t had a job for four years and 9 months (not that I’m counting). I spend my days doing something I not only love but feel is important and meaningful (at least to me). I hang out with the people I want to hang out with and do what I want to do. Every day. I do what I want to do. Nobody can tell me anything. I say what I want, i do what I want. That – to me – is freedom.
So – what have I learned in my 20 years in Melbourne?
1. It doesn’t matter where you start from – Australia is a land of opportunity for those who want to take it. Anyone – regardless of background or education or intelligence – can start their own company and spend their days doing something they enjoy. There is no reason I can think of to do something you don’t want to do.
2. Melbourne is a great city. I’ve been to a few great cities in the last decade – Rome, London, Paris, New York, Seattle, San Francisco, LA, Florence – and while I love them all, and would easily live in any of them for a few years – Melbourne compares pretty well to all of them. It doesn’t have the same art collection or the same talent or the same buzz that some of those places have, but it makes up for it in many ways. It’s safe, it’s friendly, it’s multicultural, it’s funky. I love Melbourne.
3. The best piece of advice I received in the last 20 years was this – you are what you read. Invest 10% of your income into your brain for the rest of your life.
4. Second best piece of advice – goals are there to inspire you to become the person you would need to be to achieve them.
5. Third best piece of advice – the questions you ask yourself determine your reality. Learn to ask yourself the right kinds of questions. I’m reading The Four Hour Work Week at the moment and Tim Ferris has some great questions. If you could only work two hours a day for the rest of your life, what would you spend it doing?
So that’s it Melbourne. As I said on Twitter earlier today:
PEOPLE OF MELBOURNE! I am finished with your city. You may have it back.
I’m off to ravish Brisbane.
by cameron | Mar 15, 2008 | Melbourne, Uncategorized
The kids and I went to The Blue Train Cafe today (my last visit to one of my long-time favourite Melbourne haunts) for lunch and I took my geometry kit. This is one of my favourite ways to relax. There is something about working out basic platonic solids and golden ratio designs, armed with only a compass, ruler and pencil, which completely absorbs my attention and concentration for an hour and gives me a bunch of joy. I never paid attention to geometry as a kid. It’s only been the last five years or so that I have been so fascinated by it. The book that I use as a guide, “Geometry Of The Golden Section“, is something I picked up in a little bookshop besides the abbey in Vézelay in France in 2004. If you ever get a chance to visit Vézelay, do it. It’s one of the most beautiful places I’ve ever visited. The abbey does a polyphonic mass which is beautiful enough to impress even a militant atheist such as myself. And the abbey itself, which is from the 9th century, is simple amazing. Anyway, as I was saying – I loves me some time with a compass.
